1. Introduction

At Professional Phlebotomy Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or utilize our services.

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2. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and any other information you provide when scheduling an appointment, contacting us, or signing up for our services.

• Payment Information: We collect payment details, including credit card information, to process transactions. We do not store credit card information on our servers.

• Medical Information: Includes any medical details you provide for the purposes of our phlebotomy services.

• Technical Information: We may collect information about your device, IP address, browser type, and operating system when you visit our website.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, track your browsing behavior, and gather analytical data.​​ 

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3. How We Use Your Information

We may use your information for the following purposes:

• Service Provision: To schedule and manage appointments, perform phlebotomy services, and communicate with you regarding your appointments or any inquiries.

• Payment Processing: To process payments for our services.

• Marketing: To send you promotional materials, newsletters, and updates about our services. You may opt out of receiving these communications at any time.

• Website Improvement: To analyze and improve the performance and user experience of our website.

• Legal Compliance: To comply with legal obligations and protect the rights, property, or safety of Professional Phlebotomy Services, our clients, or others.

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4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist us in delivering our services, such as payment processors and IT service providers. These parties are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services to us.

• Legal Authorities: We may disclose your information if required by law, legal process, or government request.

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5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

You have the right to:

• Access and Correction: Request access to the personal information we hold about you and request corrections if necessary.

• Data Deletion: Request the deletion of your personal information, subject to legal or contractual restrictions.

• Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.

 

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.